February-March 2021 | Advertorial

6 ways Riviera Travel guarantee holiday happiness in 2021

6 ways Riviera Travel guarantee holiday happiness in 2021

At Riviera Travel, we look after our guests as if you’re part of our family, so we want to ensure you’re happy in every sense, from booking all the way through to travelling on our award-winning tours or cruises.

As one of the few travel companies who successfully operated tours in Autumn 2020, we know that we can still offer a fantastic holiday experience even in these unusual times. You can trust us to do the right thing; if we can’t ensure you’ll have an amazing time with us, then we won’t go ahead. If anything does change unexpectedly our tour managers and cruise directors will take care of everything so you don’t need to worry. Here are just a few ways we’ll be looking after those who travel with us in 2021.

Free to change your mind with flexible booking

Book by the 31 March 2021 and you can change your booking up to 45 days before travel, with no fees and no questions asked.*

Industry leading health and safety experts

No matter how well travelled you are, it’s comforting to know you’re in safe hands. Your health and safety is our top priority. Our best in class health & safety practices meet the very highest standards, and are underwritten by Ian Greaves (MCIEH), a leading independent expert.

Smaller group experiences of 25 or less

All our UK and European tours in 2021 and 2022 that are currently on sale will be run as small group experiences with a maximum group size of 25 guests, travelling socially distanced on comfortable, air-conditioned coaches. This applies to new bookings made after the 20 December 2020. There will be enhanced cleaning methods throughout all tours as per guidelines, with coaches deep cleaned and suitcase handles disinfected.

riviera travel

All Riviera Travel’s UK and European tours in 2021 and 2022 that are currently on sale will be run as small group experiences with a maximum group size of 25 guests

Peace of mind with COVID-19 testing before cruising

All guests will be required to take a mandatory Covid-19 test before departure for all river cruises. What’s more, our dedicated team will ensure each vessel is scrupulously clean and additional on-board procedures have been introduced for your safety. Touch points and shared equipment disinfected regularly, as well as suitcase handles. Plus all crew will be tested and quarantined before embarking, with a requirement of a medical certificate or negative test before working on board.

Travel insurance that covers COVID-19 as standard

With our new and improved insurance policy you can get back to exploring with confidence knowing you will be protected with our enhanced Covid cover. Here at Riviera Travel we try to ensure that you and your safety are of paramount importance so you can now travel knowing you’ll be covered for:

  • Cancellation if you contract Covid-19 within 14 days of travelling**
  • Emergency medical expenses if you contract Covid whilst you are away
  • Repatriation to bring you back when needed**
  • If you are denied boarding on your inbound flight due to showing symptoms of Covid-19

 Happy in every sense or a full refund

Whatever the circumstances, we’ll take care of the details and we promise it won’t affect your enjoyment of your holiday – if we can’t ensure an amazing experience, then we won’t go ahead. And you’re always protected by our Happiness Guarantee; if you aren’t happy by day two of your holiday, we’ll bring you home with a full refund. Find out more at rivieratravel.co.uk/holiday-happiness.

To make a booking, call 01283 248304 or visit rotaryriviera.co.uk and don’t forget to mention your Rotary club.

For all group enquiries email groups@rivieratravel.co.uk or call 01283 742322.

* Amend your booking for free up to 45 days before departure is valid on entirely new 2021 bookings, made by 31 March 2021, and can only be used once. A booking cancelled 45 days or more before departure must be re-booked within 7 days, otherwise normal cancellation charges will apply.
**Subject to medical certificate/test results. No cover for symptoms or diagnosis if occurred prior to purchasing policy. 
Some elements are not commissionable, including room/travel upgrades and supplements, insurance premiums and bookings made through a third party (to include travel agents, online booking sites or any dedicated media partner departures) and any bookings where the Club name was not mentioned at the time of booking.  A commission invoice will be requested from your Rotary Club via the lead name on the booking, in the month following that of the departure. Payment made to the designated Rotary Club account, for all that travel, within 28 days of receipt of invoice.

Rotary Magazine